Trust & Safety
A stranger donating to an ALLAVA campaign is trusting us with their money and their belief that the story is real. Every step below exists to earn and protect that trust.
Donations are held in escrow, not handed over
When you give, your donation is held by ALLAVA in secure escrow — not sent straight to anyone. Money is only released for the emergency it was raised for, never handed off unchecked.
Every campaign is identity-verified
Before any funds move, we verify the identity of the person behind a campaign (or, when they are incapacitated, their trusted proxy). A real person and a real situation — confirmed.
Every withdrawal is screened before money moves
Withdrawals are checked automatically — identity verified, destination screened against sanctions and anti-money-laundering (AML) lists, bounded to the amount raised, and held for review if anything looks unusual. Anything flagged goes to staff before funds move.
We only earn on extra
ALLAVA charges nothing on the money someone actually needs. We earn a fee only on donations beyond the goal — so our interest is in donors being generous, never in taking from a crisis.
Safety comes before convenience
ALLAVA is not passive infrastructure. In the most serious cases — where someone is incapacitated and cannot act for themselves — the platform steps in as an emergency agent. That responsibility shapes every trust and safety decision we make: fraud and misuse protection always comes before making things faster or easier.